Built for Home Care- Focused On Operations
Practical, experienced back-office support made for the realities of home care.
Back Office Care was built to support home care agencies navigating the day-to-day realities of compliance, staffing, payroll, and administrative coordination.
When operations feel heavy behind the scenes, it affects everything — your team, your caregivers, and your ability to grow with confidence.
We understand that behind every caregiver and client is a set of operational systems that must function reliably—often under pressure and with limited time.
Built on Real Home Care Experience
Back Office Care was built by professionals who have worked inside home care operations — not outside of them.
With over 15 years of hands-on experience in agency administration, compliance management, caregiver coordination, and billing systems, we understand what it takes to keep an agency running smoothly.
Our team is made up of former home care office staff who understand the daily demands of scheduling, credential tracking, payroll preparation, and regulatory compliance.
We are proficient in WellSky and familiar with the systems and workflows that home care agencies rely on every day.
This is operational support built from real experience — not theory.
Our Team Standards
At Back Office Care, we believe operational strength begins with people who truly understand home care. Our team is made up of experienced professionals based in the United States who have worked inside agencies as administrators, schedulers, and caregivers. We know firsthand what it takes to keep day‑to‑day operations running smoothly.
Every Back Office Care professional completes comprehensive onboarding and HIPAA compliance training to ensure confidentiality, consistency, and accuracy in every task we support. We work securely within your agency’s existing systems, maintaining clear boundaries and protecting sensitive data at all times.
This combination of real‑world experience and structured processes allows us to deliver support that is both highly reliable and grounded in the realities of home care operations. Our clients receive steady, knowledgeable assistance from people who understand the work — and care about doing it well.
Seamless Support Within Your Existing Systems – Secure and Confidential
We work directly within your agency’s existing systems, so you don’t have to change platforms or disrupt your workflow. Your data stays within your environment, and your team maintains full access at all times.
Before onboarding begins, we complete a brief system review using temporary view-only access to confirm fit and define the scope of support.
We are highly proficient in WellSky and can have agencies onboarded within 1–3 days. For other home care platforms, we quickly learn your system and can typically be fully operational within 1–2 weeks.
Our goal is simple: integrate seamlessly without disruption.
If you’re ready to simplify your operations and get consistent support behind the scenes, this is where we start.
We’ll take a focused look at your current systems and identify where structure and support can make the biggest difference.