What We Handle Behind the Scenes
Your agency shouldn’t have to juggle client care and back-office demands. We take the operational weight off your plate- so your team stays focused on care.
✅ Compliance & Documentation Management
✅ Payroll & Billing Operations
✅ Scheduling & Workflow Support
✅ Reporting & Administrative Support
Not sure where to start? Our free Operational Stress Check helps identify the areas most agencies struggle to manage.
About
Who We Help
We work with home care agencies at every stage of growth- from owner-operated startups finding their footing to established multi-location agencies managing, complex operations.
If you’re the person in your agency wearing too many hats, juggling caregivers, clients, compliance, and payroll all at once- you’re exactly who we built this for.
The Back Office Care Client Promise
| Clarity | Reliability | Professional Support | Respect for Your Leadership |
| You’ll always know what we’re working on, what’s been completed, and what’s coming next. | You can count on us to show up consistently- not just at the start of the contract. | We understand the realities of home care. Our support reflects that. | We work for you, not around you. Every decision respects your vision for your agency. |
This is what operational support should feel like.
Simple Structured Support Plans for Every Stage of Agency Growth
You shouldn’t have to pay for what you don’t need. Choose the level of support that fits where your agency is today — with room to grow as your needs change.
Agencies typically save 40-60% compared to the cost of in-house administrative staffing.
Compliance Essentials
Starting at $850/month
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Best for smaller agencies needing compliance support.
✓ Caregiver compliance tracking & alerts
✓ Credential management (licenses, training, expirations)
✓ Audit-ready documentation support
✓ Ongoing file maintenance & organization
Payroll & Billing Operations
Starting at $1200/month
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Best for agencies ready to eliminate payroll stress and stabilize billing.
✓ Payroll coordination & verification
✓Billing preparation and submission support
✓ Attendance, EVV, and hours review
✓ Issue tracking and follow-up resolution
Full Back Office Operations
Starting at $1,800/month
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Best for agencies needing broader operational support.
✓ Scheduling coordination & shift coverage support
✓ Payroll, billing, and compliance oversight
✓ Caregiver communication & issue follow-through
✓ Day-to-day operational management support
Enterprise Agency Supports
Custom quote (typically $2,500+)
Custom operational support for larger or multi-location agencies requiring tailored back-office coordination, workflow support, and administrative assistance.
Your exact rate is confirmed after a brief system review using temporary view-only access. This ensures accurate pricing based on your workflows, caregiver count, and documentation structure.
To ensure a smooth transition, all new clients complete our operational onboarding process before services begin.
Structured support built around your actual needs
Let’s Talk
If your operations feel heavier than they should, this is where we start.
We’ll take a focused look at what’s happening behind the scenes and identify where structure and support can make the biggest immediate difference.
If you’d rather send a message first, you can reach out here:
The fastest way to get clarity is to book a short call.
If you’re able, include a few details about your agency — such as current challenges, team size, or systems you’re using (EVV, payroll, billing). This helps us make the conversation more productive
Back Office Care supports the systems behind your agency so you can focus on care, your team, and the growth of your organization — without the constant operational strain.
Back Office Care
Email: info@backofficecare.com
Phone: 206-852-3033
By submitting this form, you agree to be contacted by Back Office Care regarding your inquiry. We respect your privacy and will never sell your information.
No pressure. No commitment. Just clarity.
Back Office Care supports the systems behind your agency so you can focus on care, your team, and the growth of your organization.